i have never spent so much time chasing people to *do their fucking jobs* as i have had to in this country. every little thing takes 20 phone calls to follow up. people who’re supposed to call back, don’t. people who are supposed to arrange things, don’t. people who’re supposed to fix things, don’t.

at the moment i am chasing a doctor’s appointment (for three bloody weeks now!), a parcel (which was meant to be delivered two separate times), and our landlord (who after calling her for a week, *promised* someone would be out to fix our boiler *today*… but they were a no-call, no-show, and after spending the nicest day of the year at home waiting for him, i’m particularly pleased!) last week i was chasing the human resources guy at my new job to send me my paperwork, the human resources guy at my old job to sort out my annual leave, and the cable company.

every simple task turns into a monumental chore of chasing people with phone call after phone call just to get them to do their jobs, and my mild phone anxiety doesn’t make things any easier. screwing up my courage to ring people over and over again is emotionally draining.

you’d think after five years of dealing with the farce that is customer service in this country that i’d be used to it by now. but somedays it’s so goddamn tiresome i could just cry – and the few times when things get sorted straight away, i could positively weep with relief.

is it really so much to ask that things just work the way they’re supposed to??!

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